Viola | Northfield Retail Co v1.0 · 2026-08-26
Viola default ESTIMATE

Benchmark source: Viola default

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Span of control target ranges

Knowledge work

6 8

Complex / senior leadership

4 6

Routine operational

8 12

Corporate : Frontline — Retail

Target ratio / flag threshold

20 12

Layer depth by company size

Under 500 people

3–4 layers

500–2,000

4–5 layers

2,000–10,000

5–6 layers

Over 10,000

6–7 layers

Support function sizing rules

Recruiting

1 per 24 annual hires

HR Business Partners

1 per 100 employees

HR Ops

1 per 250 employees

L&D

1 per 500 employees

Payroll

1 per 400 employees

Finance (total)

1 per 80 employees

IT (total)

1 per 40 employees

Legal

1 per 300 employees

Comms

1 per 500 employees

Facilities

1 per 300 employees

Procurement

1 per 250 employees